You will partner closely with Legal, Finance, Procurement, Accounting, and Supplier Management teams to deliver seamless vendor experiences while ensuring financial and process discipline. You’ll also play a critical role in developing your team, driving operational excellence, and scaling our vendor operations function to support the evolving needs of the CLO.
What You’ll Do- Set Strategy and Drive Execution : Define the vision, roadmap, and priorities for vendor operations, aligning with broader legal operations and organizational goals.
- Optimize Vendor Lifecycle Management : Oversee processes across onboarding, contracting, matter management, billing compliance, and payment workflows for outside counsel and legal vendors.
- Own E-Billing Platform Strategy and Performance : Guide the ongoing development, integration, and support model for our e-billing systems (e.g., SimpleLegal, Coupa), ensuring scalability and usability across stakeholders.
- Lead and Manage a global team: Provide day-to-day leadership and professional development for a team of Program Managers focused on legal billing, vendor lifecycle management, and systems administration.
- Ensure Excellence in Billing Operations : Maintain oversight of daily billing operations, including spend request governance, PO and matter creation, invoicing accuracy, and timely payment processing.
- Accruals and Budget Collaboration : Serve as the primary operational liaison with Accounting and Finance teams to support legal accruals, budget planning, forecasting, and reporting efforts.
- Cross-Functional Collaboration : Act as the primary point of contact for vendor operations initiatives with Legal leadership, Finance, Procurement, and other key internal stakeholders.
- Standardize and Scale Processes : Identify and implement best practices, policies, and KPIs to improve efficiency, compliance, and transparency across vendor operations.
- Drive Change Management and User Adoption: Lead change initiatives by developing training materials, delivering user education, and clearly communicating new processes to support global adoption and alignment across the department.
Basic Qualifications
- 10+ years of experience in legal operations, vendor management, procurement, or finance, including 2+ years of people management experience.
- Experience scaling legal billing operations or vendor management programs.
- Deep understanding of legal billing processes and experience with tools such as SimpleLegal, Coupa, or equivalent platforms.
- Proven experience with Procure-to-Pay (P2P) processes, including PO lifecycle management, invoice flow, and payment operations.
- Experience with Salesforce to manage workflows, reporting, or integrations across operational systems.
Preferred Qualifications- Demonstrated experience for innovation, leading cross-functional initiatives and improving operational workflows.
- Experience reviewing, drafting and coordinating SME feedback for outside counsel engagement letters.
- Superior analytical and legal skills, mature judgment, innovative thinking and a desire to take the initiative and think two steps ahead.
- Strong, team-oriented collaborator, with confidence and flexibility to perform in nimble, rapidly changing and growing environments, as well as build relationships and gain credibility.
Passionate about your work and a desire to have a big impact.
Embody the highest standards of integrity, ethics and accountability.
- Enthusiasm about Uber and our mission!