In this role you will:
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
- Receive direction from managers and exercises judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers financial needs
Required Qualifications:
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
- Ability to work a schedule that may include most Saturdays
- This position is not eligible for Visa sponsorship
Posting Location(s):
- Auburn & Linden | 8477 Auburn Blvd. Citrus Heights, CA 95610
- Auburn Main | 338 Elm Ave, Auburn, CA 95603
- Douglas & Auburn Folsom | 8475 Auburn Folsom Road, Granite Bay, CA 95746
- Glenbrook | 757 Sutton Way, Grass Valley, CA 95945
- Granite Bay | 8650 Sierra College Blvd., Roseville, CA 95661
- Grass Valley | 214 Mill Street, Grass Valley, CA 95945
- Lincoln | 33 Lincoln Blvd., Lincoln, CA 95648
- Loomis Main | 3680 Taylor Road, Loomis, CA 95650
- North Auburn | 2995 Grass Valley Hwy., Auburn, CA 95603
- Rocklin | 2173 Sunset Blvd., Rocklin, CA 95765
- Roseville | 2000 Douglas Blvd., Roseville, CA 95661
- Roseville Creekside | 1172 Galleria Blvd., Roseville, CA 95678
- Sierra Meadows | 4804 Granite Drive, Rocklin, CA 95677
- West Roseville | 4001 Woodcreek Oaks Blvd., Suite 100, Roseville, CA 95747
Pay Range
$18.00 - $25.14
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
6 Apr 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.