EY Senior Associate Resource Management 

Canada, British Columbia, Vancouver 

925428196

The RM Senior provides functional support to the Sub-Service Line (SSL) RM Lead. This role will provide coverage and support to our
GCR Tax Group.

The Resource Management (RM) Senior is a member of the Tax Canada Resource Management team, contributing to the goals of maximum deployment of our practitioners and comprehensive project staffing for delivery of our engagements. The Senior Associate will develop and facilitate timely resource deployment solutions for their local client base; develop expertise and knowledge of professional staff skill sets and project requirements; analyse utilization data and deployment information and participate in developing and facilitating resource deployment strategies.

Your key responsibilitiesAs an RM Senior, you will be responsible for the deployment; development; and capacity management of the client-serving professionals of your local group. You will support the Resource Management strategy to effectively deploy Tax client-serving professionals and provide them with meaningful career experiences. You will be working regularly with Partners, senior leadership, and theLead to support the client serving professionals.

• Responsible for staffing of all level resources as well, maintaining Retain with client bookings and resource projections
• Maintain databases regarding client data, staff preferences, skills and restrictions as required
• Produce weekly communications including general forecasting, availability and capacity management reporting as required
• Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same
• Audit Retain regularly for accuracy
• Build strong relationships with Partners and senior leadership to ensure staffing demands are being met. Provide regular reporting and updates to leaders in the practice to help solve staffing challenges
• Assist with annual planning process - incl. data input to planning tool as directed by RM team leaders
• Communicate regularly with RM and practice managers on status of staffing requirements and issues
• Identify over/under utilized individuals and bring to attention of RMS as required.
• Identify conflicts and resolve or escalate
• Support SSL RM Lead in addressing complex scheduling assignments.
• Confirm resource independence prior to client bookings where applicable
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Communicate regularly with Resource Management team on the status of staffing requirements
• Demonstrate effective teaming with Tax and cross service line RM team(s) by proactively/creatively responding to requests.
• Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model
• Partner with the Tax Talent Team (i.e. HR) on Head Count and Performance Management initiatives
• Work with peers across the Canadian Tax RM team to share resources and leading practices
• Involved in ad hoc projects as required

Skills and attributes for success

• Strong analytical skills, with meticulous attention to detail
• Very strong written and verbal communication
• Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
• Strong problem-solving skills
• Outstanding teamwork and interpersonal skills
• 1-3 years of relevant work experience
• Advanced Microsoft Excel skills
• Bachelor's degree, or equivalent work experience

What we offer you

The salary range for this job in British Columbia is $65,600to $98400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.