PNC Business Analyst Senior -- Learning Talent Development 

United States, Pennsylvania, Pittsburgh 

925418859

Responsibilities require time in the office or in the field on a regular basis.Primary responsibilities include:· Consulting on and developing technology solutions that support learning and talent development
· Acting as a liaison between HRIS and internal partners for business-as-usual processes, application maintenance requests and enhancements.
· Working directly with internal partners to understand line of business and end user needs to solve problems and create innovative solutions.
· Testing and implementation of developed solutions
· Experience with specific HR technology platforms (Workday is preferred but not a requirement).
· Adept at researching, formulating ideas, developing, and presenting actionable insights.
· An excellent communicator – possessing verbal, written, interpersonal and analytical skills. Ability to interact well with a diverse community.
· Self-motivated, able to work on own, as part of a team, and willing to lead.
· Capable at maintaining focus under pressure, possessing a high tolerance for ambiguity.
· Curious and relentless when it comes to finding an answer and meeting the needs of partners.
· Skilled at breaking down complex issues into manageable steps and identify potential solutions logically and systematically.
· Comfortable with challenging existing ideas and asking questions to fully understand a situation.
· Human Capital Management (HCM) systems
· Microsoft Tools, such as SharePoint, Power Platform, Excel, and OneNote to develop improved processes.
· Knowledge of industry best practices and trends in HR technology.
· Instructional design, e-learning technologies, and learning management systems.
· Adult learning, quantitative analysis, and technology with experience supporting enterprise training applications.
· Project Management, possessing the ability to plan, organize, and monitor projects.
Though not required – the following would be a plus:· Experience with data analytics and business intelligence tools.
· System Administration (User access control, learning assignment/course creation and deployment, catalog management, tracking learner progress, troubleshooting technical issues, and collaborating with stakeholders to optimize the platform for effective training deliveryJob Description

• Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business KnowledgeRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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