JPMorgan Financial Centers Merchandising Strategy Senior Associate 

United States, Ohio, Columbus 

924237307

Job responsibilities

• Support branch merchandising fixture placement and optimization, ensuring adherence to documented standards and evolving as necessary.
• Assist with strategy development, planning, and oversight of branch marketing campaigns.
• Support program development, solutions, and testing plans to deliver on business objectives, improve customer experience, engage customers, and support the field in building relationships and delivering with excellence.
• Partner with field leadership, real estate, brand team, and campaign management to develop program strategy, establish prioritization, and oversee program and campaign execution.
• Build measurement programs jointly with the Campaign Management team to track performance and optimize merchandising; partner with Analytics and Research teams to plan for and report on results.
• Manage cost and resources effectively, identifying better ways of executing efficiently and eliminating unnecessary bureaucracy.
• Promote a strong controls environment to evaluate and manage our current controls and procedures; develop preventative processes to strengthen our framework.
• Prepare for and present strategy and program performance.
• Support ordering and fulfillment of hospitality items and branch collateral.

Required qualifications, capabilities, and skills

• 4-year degree in Marketing, Fashion, Hospitality, or Business Management.
• 5+ years of marketing experience.
• Experience in luxury brand, hospitality, retailing, and/or apparel.
• Develops strong partnerships; leads through collaboration; recognized as a team player.
• Experienced leader with a strong track record of inspiring high-performing teams, helping to guide and prioritize effectively.
• Proven ability to take initiative, influence others, and achieve results.
• Experienced in marketing strategy and campaign program management.
• Strong analytical, problem-solving, and planning skills.
• Excels at managing multiple initiatives simultaneously within tight deadlines.
• Excellent written and verbal presentation skills—especially for C-suite audiences.
• Highly proficient in Microsoft Excel and PowerPoint.

Preferred qualifications, capabilities, and skills

• Master’s degree in Marketing, Fashion, Hospitality, or Business Management.
• Highly curious and never settles for good enough—experienced in developing and executing test and learn plans.
• Experienced in delivering end-to-end customer experience to ensure excellence throughout.
• Faces facts, acts on issues quickly, removes roadblocks, eliminates unnecessary bureaucracy, and learns from mistakes.
• Demonstrates effective management of details and financials.
• Understands and applies proactive risk mitigation, manages through issues, and escalates appropriately.