JPMorgan Securities Services - Client Solutions Implementations Manager Associate 

United States, New York, New York 

923665278

Job Responsibilities:

Core Responsibilities:

• Drive client requirements gathering and propose & influence target solutions
• Ensure client requirements are understood by internal partners and work with them to design, document, and ensure appropriate sign-off
• Own and drive project activities including:
  • Manage a project plan to monitor and track progress, issues, and risks
  • Coordinate timely resolution of project risks with strong governance and reporting
  • Manage virtual working groups across multiple locations and disciplines
  • Execute post implementation reviews to assess client satisfaction and improve practices
• Ensure compliance with all controls and procedures
• Manage communication with internal and external project participants and stakeholders

Related Responsibilities:

• Contribute to strategy for delivering excellent client service
• Identify potential tactical and strategic improvements to implementation processes
• Proactively drive initiatives as agreed upon
• Collaborate with Sales and Proposal teams to accurately represent onboarding in RFPs and client presentations
• Represent the Solutions team in cross-functional and senior forums

Required qualifications, capabilities, and skills:

• Minimum 2-3 years experience in Financial Services industry
• Working knowledge of Securities Services products
• Strong project and program management skills
• Effective time management skills, with an ability to work in a fast paced, deadline driven environment
• Strong communication and collaboration skills; able to work with many different individuals and partner effectively with different groups
• Strong organizational skills including attention to detail and ability to manage multiple projects and responsibilities simultaneously
• Ability to work both independently and as part of a team
• Professional and proactive approach to work