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Dell Sr Advisor - Product Reviews APJ 
India, Haryana, Gurugram 
923312964

Today

What You’ll Achieve:

  • Lead the charge in elevating the importance of product reviews as a key driver of customer trust and market differentiation.

  • Navigate the evolving landscape of technology reviews, including the growing influence of AI and large language models (LLMs), to ensure our products stand out.

  • Shape the reviews program for long-term success by blending strategic vision with tactical execution.

You will:

  • Develop and Execute Strategy

  • Media and Reviewer Relations: Build and maintain strong relationships with media outlets and tech influencers across Australia, Japan, India – working with regional PR leads, as appropriate, and providing strategic counsel – spanning tech, business, lifestyle, and emerging platforms.Product Readiness: Partner with internal teams to ensure reviewers receive high-quality, fully prepared products on time, while troubleshooting and resolving any issues that arise. This includes taking product and configuration advice from US-based counterparts and adapting and adjusting to optimize for what works best in key APJ markets.Amplify Reviews: Collaborate with marketing teams to leverage positive reviews for external promotion and ensure insights are shared with cross-functional teams to inform future product improvements.Competitive Intelligence: Deeply understand the product landscape, including key competitors, to provide strategic insights and recommendations to executive stakeholders andStakeholder Communication: Act as a trusted advisor and subject matter expert, keeping all key stakeholders informed and aligned in a fast-paced, dynamic environment.

Essential Requirements

  • Experience: 5-10 years in journalism, public relations, or communications, with a strong preference for candidates with IT industry experience.

  • Education: A degree in Communications, Public Relations, Journalism, Business, Marketing, or a related field.

  • Strong understanding of consumer technology products and services, with basic technical knowledge including familiarity of hardware, software, and troubleshooting.

  • Proven ability to build and manage media relationships, including with tech press, business press, and influencers.

  • Exceptional writing, editing, and presentation skills, with a knack for simplifying complex topics. Strong organizational and problem-solving abilities, with a solutions-oriented mindset.

Desirable Requirements:

  • A self-starter who thrives in ambiguity and tight deadlines, while maintaining a collaborative and innovative approach.

  • Language required: English