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What you'll do...
You’ll sweep us off our feet if:
You thrive in constantly evolving, fast-paced, dynamic environments.
You’re results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
You understand API integrations and have technical knowledge to solve seller issues.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
You are creative and resilient – always looking for new ways to approach problems and drive business performance.
You are curious and enjoy working with your manager and partners to continue to add to your knowledge toolbox.
You’ll make an impact by:
: Closely work the Marketplace sellers for API integrations and resolve any API issues. Using POSTMAN tool replicate issues and work with TechOps/engineering team to identify root cause and resolve issues long term. You will be closely working with Seller Incubation team and must join regular seller meetings related to API integrations. You will be responsible for explaining how Marketplace API’s works and inform seller about our best practices.
Driving product improvement: Work directly with partners, key stakeholders, and leadership teams, understanding their suite of products, services, and solutions, articulating gaps to make recommendations to enhance product offerings. Understand partner and seller needs to serve as a consultant on API integrations that drive seller acquisition, GMV growth and address pain points.
Working cross-functionally: Collaborate with Product Management, Operations team to deliver best-in-class API seller experiences. Build, maintain, and enhance effective internal and external partnerships through professionally accepted and ethical outcomes. Recognizes and adapts to differences in backgrounds, cultures, languages, and work styles when working with others. Communicates with team members to solve shared problems cooperatively.
Autonomous Work:
Minimum Qualifications:
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications:
5- 7 years’ experience in supporting API integrations.
Understanding of XSD’s and JSON schemas. Knowledge about REST API’s and well versed with tools like Postman.
Ability to analyze seller reported API issues and resolve them.
Closely work with TechOps and engineering team for escalated seller issues.
Exceptional negotiation and interpersonal skills.
Strong verbal communication skills.
Strong technical and analytical knowledge.
Detail and results-oriented with sense of urgency.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
Hoboken, New Jersey US-10279:The annual salary range for this position is $96,000.00-$186,000.00 Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00 Bentonville, Arkansas US-10735:The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...These jobs might be a good fit