JPMorgan Client Data Account Maintenance Analyst 

United States, Texas, Plano 

922361973

As a Client Data Account Maintenance Analyst within our Client Maintenance roles team, you will be tasked with operational support, governance, and remediation of both new and existing client data. Your responsibilities will also include processing, documenting, verifying, and maintaining client accounts, catering to the Private Bank, Client Wealth Management, and J.P. Morgan Asset Management lines of business. You will serve as a subject matter expert, providing valuable insights to the front office, client service, and other cross-functional partners.

Job Responsibilities:

• You will be asked to support full service wealth clients/advisors and self-directed client data and documentation for CWM, JPMS, and PB
• Review and approve the brokerage account maintenance service requests in accordance with FINRA rules and industry regulations
• Leverage risk management mind-set to review and validate client data and relevant legal and/or governing documentation
• Support full service digital brokerage services with straight through processing and accepting or rejecting client service requests
• Assist in fostering a culture of continuous improvement; analyze processes and identify opportunities for automation and/or tactical solutions to solve for gaps to enhance end to end operating model
• Exercise independent judgment in resolution of moderate to complex issues and escalate issues for resolution
• Participate in internal research projects and special client assignments as the opportunities arise for licensed individuals

Required qualifications, capabilities, and skills

• FINRA Series 7 and 24 licenses required within 120 days.
• Minimum 5 years of experience in financial services - in investment related roles, with a focus on customer service and support
• General knowledge of brokerage industry regulatory requirements. Ensure compliance with all department and regulatory (AML, SEC, DOL, FINRA, etc.) requirements
• Ability to think creatively, transform ideas and recommend/implement process improvements. Exceptional customer service mentality
• Exceptional communication skills and be able to collaborate effectively across all levels of the organization
• Proven interpersonal, team-oriented skills, results oriented team player
• Strong sense of accountability and ownership to drive best practices around the quality, risk and controls process

Preferred qualifications, capabilities, and skills

• Accelerated skills in Microsoft Office, particularly advanced Excel proficiency preferred
• Strong knowledge of Data Analytic and Visualization tools, Signavio, Altreyx, Xceptor is a plus
• Ability to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements. Analytical approach to problem solving.
• Accuracy and high attention to detail, excellent follow-through
• SIE is strongly preferred for unlicensed candidates