Ford Senior Engineering Manager - FCSD 

United States 

91859832

Ford Customer Service Division (FCSD), within Ford, is committed to provide our customers the “Always On” experience and our mission is to get our customers back on the road, in the shortest possible time. FCSD Tech delivers world class software that our

• Dealers use to Diagnose, Repair & Service our vehicles
• Customers use for a seamless Service experience
• Ford enterprise uses to run a highly Profitable, Critical and Complex Parts & Service business

FCSD is a true one-stop shop, offering comprehensive Diagnostics, Repair & Service Capabilities for a full portfolio of Electrified, Hybrid and Internal combustion vehicles globally.

• Provide engineering leadership to multiple product lines within FCSD.
• Help business partners understand our iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases.
• Design and deliver industry-leading products and services to maximize value and productivity for commercial customers.