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By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
What you’ll do
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
Identifies stakeholders and key organizations and build and manage relationships.
Directs the creation of multiple programs of work and manage their alignment to business goals.
Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
Leads the identification and drive resolution of issues, including those outside established programs of work.
Works with stakeholders to ensure program scope definition meets business objectives.
Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
Ensures program plans meet business needs as described in the program initiation documents.
Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we’ll need from you
Demonstrated years of experience, including 5+ years' managerial experience
Demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO, working on large, strategic cross-functional projects
Previous program/project management, consulting, technology and/or management
CAPM, PMP, PgMP and/or MBA are a plus
What we can offer you
A chance to develop in a highly innovative environment where you can use the newest technologies in a top-quality organizational culture.
Professional development in a truly global environment
Inclusive and friendly corporate culture where gender diversity and equality is widely recognized
A supportive workplace for professionals returning to the office from childcare leave
An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more
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