Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.
What You’ll Do:
- Work on a high-performing team of motivated, passionate individuals who love what they do.
- Receive, track, triage, research, and respond to client account inquiries via our online client portal, as well as over email and phone.
- Provide timely, professional, and courteous customer service to our clients.
- Coding and posting of demo invoices into our publishing system.
- Provide user access and support for SCORE, our client website.
- Assist department during royalty distributions.
- General department assistance and additional projects as needed.
Who You Are:
- A college student with a desire to learn more about Music Publishing.
- An interest in the Administration side of the business.
- A willingness to work with numbers and technology.
- Excellent written and verbal communication skills.
- Ability and willingness to correspond with creative clients and professionals via various methods, including phone calls.
- Ability to maintain a positive and professional attitude while working in a "customer service" position.
- Desire to learn and master new software, technology and processes.
- 7.5-hour business workday, but variations in work volume can require extended working hours based on business demands.
- Must be authorized to work in the United States.
What We Give You:
- Trust, autonomy, and empowerment from your manager and leadership team.
- An opportunity to propose new ideas, think outside the box, and suggest. process improvements.
- A small, supportive team of colleagues who are passionate about serving our songwriters.
- Software and other tools needed to carry out job functions.
- You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey.
- A modern office environment designed to foster productivity, creativity, and teamwork.
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans.
- We invest in your professional growth & development.
- Time off for a Winter recess and early close Summer Fridays.