Airbnb Engineering Manager Community Support Platform 

United States 

917130035

The Difference You Will Make:

You will lead a team of software engineers to level up how customer issues flow through our system and scale up our ability to serve customers and agents both. You will play a critical role in shaping the technical/product vision and building a strong engineering team.

A Typical Day:

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build high quality products and features
• Lead a team of (primarily) backend engineers
• Lead the vision, technical direction and execution for a significant portion of the Customer Support Platform
• Build a robust team by attracting top talent, mentoring individuals and managing conflict.
  Nurture a culture of engineering excellence

Your Expertise:

• 9+ years of relevant software development industry experience in a fast paced tech environment
• 3-5+ years of leadership experience managing an engineering team
• Bachelor’s and/or Master’s/PhD degree, preferably in CS, or equivalent experience
• Strong expertise in optimizing complex system
• Excellent communication skills and the ability to work with various cross functional stakeholders
• Experience hiring, retaining and growing senior engineers and leaders with a track record of building productive, world-class engineering teams.
• Passionate about technical quality, efficiency and operational excellence.

Offices: United States