Honeywell Lead Field Service Technician- Fire Protection Systems 

United States, Pennsylvania, Franklin Township 

917108718

As a Fire Field ServiceProfessional here at Honeywell, you will play a critical role in providingfield service support for our customers fire protection systems. You will be apart of a team of field service professionals, ensuring the successfulexecution of service activities and the delivery of high-quality customerservice solutions. In this role, you will collaborate with cross-functionalteams to develop and execute service plans, ensuring that all customerrequirements are met. You will report directly to our Field Service Supervisor,and you'll work out of our Cleveland, Ohio location on a Monday through Fridaywork schedule with On Call responsibilities on a rotating basis. This is a physically demanding position and will be lifting 35 ft fire poles overhead for extended periods of time.
KEY RESPONSIBILITIES

• Be a part of a team of field service professionals to provide fire protection system support.
• Deliver world class customer service.
• Collaborate with cross-functional teams to develop and execute service plans
• Solve complex technical issues
• Ensure adherence to quality standards and regulatory requirements
• Drive continuous improvement initiatives to enhance service processes and efficiency

YOU MUST HAVE

• Passion for working in the Fire Life Safety field.
• Ohio fire license
• NICET II or working towards achieving
• Working knowledge of Notifier
• Minimum of 3 years of proven experience in field service of fire protection systems.
• Strong technical knowledge and expertise in fire protection technologies
• Strong knowledge of computers, programming, component replacement
• Willing to work in a physically demanding role, will be lifting 35-foot fire poles overhead for extended periods of time
• Strong customer service skills
• Ability to effectively manage and prioritize multiple projects and tasks
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills

WE VALUE

• Bachelor’s degree in Engineering or a related field
• Ability to work independently and make sound decisions
• Ability to collaborate and work as part of a team
• Continuous learning mindset and willingness to stay updated with industry advancements
• Excellent communication and interpersonal skills
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities

• JOB ID: HRD261017
• Category: Customer Experience
• Location: 2100 Apollo Drive,Brook Park,Ohio,44142,United States
• Nonexempt