How will you make an impact?
- Implement custom deployments and data migration to Azure based NICE Public Safety product suites.
- Design, Develop and Maintain Robotic Process Automation for customer onboarding/deployment/testing process, leveraging internal and external resources where required.
- Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data.
- Prior experience in NICE RTS or APA product is a plus.
- Accurately track effort on tasks - recognize scope and effort variances early, evaluate impact and raise issues as appropriate.
- Work closely with Public Safety Professional Services team, Solution Architects and Engineering teams.
- Use best practice methods, quality standards, and guidelines on all project phases.
- When required, travel to customer site and conduct work in a professional and organized manner.
Have you got what it takes?
- College degree (preferable) in Computer Science
- Excellent English verbal and writing communication skills
- Excellent technical and analytical skills
- In-depth knowledge of application development using Object oriented languages like Java, C# and advanced data manipulation using SQL
- Proficient with Linux, Microsoft Server
- Integration experience with enterprise software
- Excellent organizational skills, ability to set own task lists and timelines
- Team player – ability to work well in a close team environment
- Fast learner with ability to educate her/himself on relevant technologies
- Ability to multitask and prioritize work
- Ability to remain focused and calm under pressure
You will have an advantage if you also have:
- Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
- Experience/knowledge of the public safety sector.
Director of Cloud Services
Individual Contributor