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US Bank Loss Prevention Contact Center Fraud Analyst United States, Tennessee 916835896
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This role is a specialized role that involves the research and risk mitigation associated with transactional fraud review. This role is responsible for managing, monitoring, and coordinating fraud risk management projects for credit and debit card transactions. Determines the level of fraud risk and calculates the overall exposure to Elavon, develops policies and procedures used to evaluate and control fraud risk, and analyzes the potential profit/loss impact to the business line. Develops and maintains the analytical framework and support systems for the fraud management and reporting processes. Required to monitor account activity and secure accounts to prevent losses. Work with internal and external departments, partners, and banks to validate charges are authorized. While fraud prevention and risk mitigation are performed, effective communication with our customers and partners is a
Schedule: 8am-4:30pm Monday-Friday Eastern Time
- High school diploma or equivalent
- Typically at least one year of related work experience
- Ability to identify and interpret data and resolve exceptions
- Ability to work with unwritten but generally understood instructions
- Effective verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Some experience with loss mitigation a plus
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 - $22.00 U.S. Bank accepts applications for this position on an ongoing basis.These jobs might be a good fit
