JPMorgan Consumer & Retail Payments Sales Associate 

United States, New Jersey, Jersey City 

915779806

We are looking for a Payments Sales Associate to join our team. You will be part of our Consumer & Retail subvertical and will report to an aligned Payments Sales Manager. You will play a critical role in helping to manage and grow the Payments relationships with large clients.

As a Payments Sales Associate within our Consumer & Retail subvertical, you will play a critical role in managing and growing the Payments relationships with our large clients. You will be responsible for supporting Payments Sales Managers with sales efforts and providing day-to-day relationship support to clients in the segment. This role involves proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet the strategic and complex needs of our corporate clients. You will also support key programs such as marketplace creation, corporate treasury, interest rate management, escalated servicing and implementation issues, etc. As such, the role involves working with Merchant Services, Working Capital & Trade, Treasury Services Sales, Corporate Bankers, the Investment Bank and other Product Teams to ensure the appropriate coordination and growth of the defined segments.

Job Responsibilities

• Help grow the portfolio
• Assist PSM’s with the management of cross-functional/regional deals - support new bids by coordinating with product partners to develop solutions, understand/build pricing and profitability models, support RFP/RFI submissions, prepare client research, pitch materials, etc.
• Gain a firm understanding of clients Treasury and Payments objectives and build a deep understanding of industry, including understanding complex liquidity and payments structures
• Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
• Develop strong relationships within client’s Treasury organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
• Support and maintain existing business through high level of client satisfaction.
• Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
• Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
• Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client’s objectives

Required qualifications, capabilities, and  skills

• 2 + years experience in cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Goal driven with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
• Ability to mobilize internal networks and resources
• Must be proficient in Excel, Word and PowerPoint

Preferred qualifications, capabilities and skills

• Investment banking, commercial banking, or management consulting experience
• Ability to create basic mock ups with Figma or similar design tools
• Understanding (or desire to learn) of basic technical concepts such as APIs, open-source software, SQL and common developer tools