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SAP Senior SAP TQM
United States, Illinois, Naperville
914726230

23.09.2024

What you'll do

As the TQM, you will:

Lead Premium Engagement program
Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams
Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery
Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops

What you bring

Strong SAP business and technical solution architecture expertise.
5-8+ years of experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
SAP project management, value management, and quality management practices
Experience leading design, implementation, and change management projects
Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
Experience working with c-levels, senior leaders, influencers, and trusted advisors
Strong facilitation, negotiation, and de-escalation skills