Wells Fargo Associate Commercial Loan Servicing Representative 

India, Karnataka, Bengaluru 

914508996

In this role, you will:

• Support servicing commercial real estate, construction loans and problem loans
• Identify ways to improve loan processing within established procedures
• Perform routine administrative, transactional, operational, and customer support tasks
• Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions
• Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
• Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action
• Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
Good communication - verbal and written
Good problem-solving skills and exhibit and eye for detail
Working knowledge of MS Excel, MS Word MS Access
Ability to adapt to change
Flexibility towards work on differentprocesses/assignmentsDemonstrates/maintainsprofessional conduct under all circumstances
Ability to communicate well with US counterparts, as required
Takes ownership for responsibilities
Flexible to work different shifts as per the business requirement.

Standard shift time:
8.30 am - 5.30 pm (HYD) & 7.30 am - 4.30 pm (BLR)

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.