Essential Functions of the Job:
- Work with Finance teams to reach out to client serving teams and assist on their financials
- Prepare and facilitate training for client serving teams on updates and changes in finance tools and processes
- Provide virtual support to our client serving teams (phone or email)
- Team with them to help in resolving their immediate questions
- Partner with them to help in managing their books of business effectively
- Review the financials and help them to improve the financials
- Educate and guide them through recommendations and training
- Ensure that the needed responses are provided in a quick manner or escalated when essential
- Document all calls, emails and chats into the system
- Share best practices and provide support to other team members across borders and service lines
- Stay up to date with the firm’s latest policies, processes and tools
- Stay connected with the business and functional experts
- Self-educate and seeks additional knowledge
Knowledge and Skills Requirements:
- Fluent in English – written and verbal
- Able to work in a self-sufficient manner, operating across multiple projects and priorities
- Strong knowledge of financial metrics and dependencies including ability to calculate variances quickly and accurately
- Ability to prioritize workload and deliver outputs within strict deadlines.
- Focuses on solutions that drive continuous improvement of account performance
- Demonstrates the ability to challenge assumptions and decisions in an appropriate manner
- Effective teaming abilities including effective virtual teaming
- Effective multitasking and prioritization skills
- Strong proficiency with Microsoft Office, as well as the ability to learn new applications quickly
- Effective organizational, delegation and time management skills
- Strong presentation skills
- Ability to demonstrate self-motivation and ownership of assigned work
- Experience in any ERP application will be added advantage (SAP/Oracle etc.)
Education:
- Bachelor’s degree in Finance is required to perform this position, Master’s degree / professional certification is recommended.
Experience:
- A minimum of 4 years of experience in a professional services finance or related function is required to perform this position
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.