Amazon Events Support Engineer Services 

India, Karnataka, Bengaluru 

910801865

Job summary:
Key job responsibilities
Responsibilities will include, but are not limited to:Accomplishing tasks, keeping up with calendaring and emails on a daily basis.Raising the bar of system configuration and the quality of operations and delivery applied to daily livestreams/recordings.Reaching out and touching base with local event POCs and coordinators.Setup and operation of livestreaming systems considering presenters audio, lighting, video, and screen share presentationsEvent execution:Launch timely events for livestreams and recordingsAbility to make decisions on audio and video productions levels in a wide variety of event situations.Optimizing livestream systems for best quality attainable.Touch base with organizers post event.Provide editing and delivery of recordings to organizers.Upload metrics for each event.

- 2+ years of livestreaming support experience
- understanding of livestream software
- Knowledge of streaming media protocols: RTMP, HLS, SRT.
- Knowledge/experience in a range of VC/AV equipment.
- Knowledge/experience using video conferencing software (Zoom, Webex, MS Teams)
- Excellent communication (oral and written), interpersonal and presentation skills.

- Professional qualification in livestreaming / AV or related field, or equivalent experience.
- Experience in troubleshooting and critical problem-solving.
- Knowledge / Experience with AWS livestreaming products (Elemental MediaLive, MediaPackage)
- Knowledge / Experience deploying and operating cloud livestream systems.