The Project and Program Office as part of the CDM organization has the following priorities:
- Manage system landscapes, provisioning, upgrades & migrations.
- Perform project management for all HEC Delivery Projects.
- Act as the main interface to the customer project team to ensure effective communication.
THE ROLE
- You are a key contact for all topics around HEC technology to ensure a smooth move to the SAP HANA system landscape in the cloud.
- Implementation and migration of different solutions and technologies including the design, configuration, and operation of the solution landscape with the newest technologies, products, and innovations.
- The ECS PL manages the provisioning and upgrades of system landscapes in the Private Cloud Enterprise and HANA Enterprise Cloud
- This role serves as an interface between the RISE Sales/Engagement and the ECS Technical experts.
- Ability to work under pressure and constantly add value to customers and within the organization.
- Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; this includes interfacing with customers.
- Steering partners/system integrators on an operational level during onboarding projects.
- Acting as the Trusted Advisor towards our customers during the Onboarding/Migration phase.
ROLE REQUIREMENTS
- Bachelor’s degree or higher in Computer Science, or related fields.
- 5+ years of experience in managing/ running landscape provisioning, installation, migration, and release upgrades.
- 3 + years of experience with SAP Basis, S4HANA migration/conversion.
- 3 + Years of experience with Project Management.
- Minimum 3 years of experience in a customer-facing role and have excellent command of de-escalating critical situations.
- Experience in working with cross-cultural teams or individuals.
Preferred skills
- Good understanding of SAP Next Generation solutions and services (S4HANA Cloud, Analytics, SCP, Cloud, Mobility, HANA, Sybase).
- Hyperscalers basic knowledge (Azure, AWS or GCP).
- Project Management Certification is good to have.
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