Responsiblefor ensuring past due and collection metrics are achieved on a complexportfolio of accounts.
Key Responsibilities
Establishing and maintaining contact with Customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to past due receivables.
Resolve billing problems by Interfacing with a variety of functional areas at various business sites related to Customer disputes, invoice copies, proof of delivery, contract/purchase order issues, etc. while applying strong customer relations in a timely manner.
Provides monthly cash receipt forecasts and various analysis.
Conducts business in a manner that promotes both internal and external Customer satisfaction.
Identify key past due trends attributing to account delinquency and escalate to management.
Encourages, promotes, and participates in the individual development of the core credit competencies required of a changing business environment.
Meet and exceed established individual performance metrics and objectives.
3-5 years’ experience in accounts receivable, credit, collections, cash services or accounting required.
Strong PC skills including proficiency in excel, including pivot tables, V-lookups and formulas. Experience with other Microsoft Office products, such as Teams, PowerPoint and Word.
Ability to communicate effectively with leadership.
Fluent in English
Knowledge of accounting principles (GAAP), basic accounting terminology, credit and collection policies and procedures, and credit risk.
WE VALUE
Knowledgeof accounting principles (GAAP), credit and collection policies and procedures,and credit risk
Excellent interpersonal, verbal, written, communication and organizational skills with the ability to deal tactfully, confidently and ethically
Ability to interpret and analyze data and make recommendations based on findings.
Proficient in problem solving, research, and client follow up to both external (customer) and internal contacts.
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks and plan work accordingly.
Knowledge of SAP or other ERP system is highly desirable.
Green Belt certification a plusMasters degree in Finance or CPA.
Ability to present complex analysis with clarity
Ability to understand accounting and financial processes related to the business.