Salesforce Client Partner Senior Director Healthcare 

United States, Nevada, Las Vegas 

908792439

Job Category

Job Details

Your Impact

• Actively participate in the pursuit process of our large scale deals, working cross-functionally within Salesforce to ensure we are selling what we can deliver as aligned with the customer’s objectives; work with teams to deliver the pitch, define scope/team and supply to pricing and contractual arrangements.

• Work hand in hand with internal teams (Sales, Success, TMP and Support) to develop and lead strategy and drive customer adoption initiatives. Maintain through the life of the relationship.

• Responsible for communications with the client and within Salesforce up to the CxO level regarding expectations, performance, governance and issueescalation/resolutionduring the course of delivery to ensure success.

• Accountable for supervising end-to-end service delivery and ensuring all contractual commitments are met. Works with the customer to amend and approve changes as necessary.

• Drive entrepreneurial changes needed to achieve the customers' objectives, advised by deep industry and product expertise.

• Optimally leads and encourages the Salesforce Professional Services team members engaged in the services delivery. Mentor and develop the team.

• Anticipates, mitigates, and leads risk to Salesforce and the customer.

• Participates in the continued development of internal processes, artifacts and methodologies to support service delivery to our most strategic customers.

Minimum Requirements

• 10+ years experience leading enterprise-level technology transformation programs at Fortune 500 companies

• 15+ years of relevant consulting experience in professional services, including business development, management of client relationships and delivery oversight

• Experience with Salesforce products/platform

• Experience working with customers in the healthcare domain to understand and solve their most pressing business challenges

• Knowledge of the concepts, practices, procedures, and deliverables associated with system development, implementation, and operational readiness.

• Knowledge of technical competence to work with technical teams to develop comprehensive operational plans and address technical issues

• Significant experience leading C-suite relationships at customers

• Experience working on pursuit teams and participating in the proposal development process

• Travel up to 50%

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Note: This role is Office-Flex, with the expectation that you will work from a Salesforce office three days per week.

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Posting Statement

does not accept unsolicited headhunter and agency resumes.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $247,660 to $331,240. For Washington-based roles, the base salary hiring range for this position is $247,660 to $331,240. For Washington D.C based roles, the base salary hiring range for this position is $247,660 to $331,240. For California-based roles, the base salary hiring range for this position is $247,660 to $331,240. For Illinois based roles, the base salary hiring range for this position is $247,660 to $331,240. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: