US Bank Investor Services Assistant Manager Category 

Ireland, Dublin 

908443935

• Serve as a key escalation contact for a range of clients
• Review and approve investor trades for daily, weekly, monthly funds as required
• Review and approve outgoing wires depending on cash value
• Oversee all daily deliverables such as cash recs and daily nav’s including the preparation and dissemination of statements and contract notes
• Ensure all key daily deliverables have been met
• Act as primary contact for both client and investor queries and act as host for client service calls and monthly board calls
• Ensure all established Investor Services daily processing procedures and controls are completed accurately and in a timely manner
• Participate in new fund launches and conversions
• Review fund documentation and set up fund and investor records in the shareholder register system
• Gain a comprehensive understanding of performance fee methods
• Help with the coaching and mentoring of new employees and existing team members
• Gain an understanding of all funds across the team to provide coverage when required
• Idea generation and ongoing assessment and improvement of operational service model
• Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within UBSGFSI
• Support the development and implementation of departmental procedures

• Minimum of 6 years Investor Services experience
• Minimum 2 years’ experience of managing a team of 3 or more people
• Minimum 2 years’ experience of approving investor orders, payments, NAV’s for release
• An in depth understanding of Equalisation, Share Series and Private Equity Performance Fee mechanisms
• Good organizational and administration skills with a high attention to detail
• Good interpersonal skills
• Strong oral and written communication skills
• Ability to multi task
• Excellent client service skills
• Attention to detail
• Ability to prioritise key tasks in a fast moving environment
• Experience in mutual / hedge / PE funds
• Experience in the manual input and review of domestic and international payments.

• Competitive salary
• Health Insurance
• Travel tax incentives.
• Educational Assistance
• Excellent Pension scheme

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