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Facebook Project Manager Actor Integrity Operations United States, Texas, Austin 906370350
31.07.2024
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This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material. I.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.
Project Manager, Actor Integrity Operations Responsibilities
- Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams
- Analyze complex support flows and provide recommendations for process, policy, and product improvements to develop or improve scalable solutions
- Develop and continually improve human review workflows
- Track and analyze key operational metrics and ensure KPIs/service goals are met
- Work with cross-functional partners to improve the community support experience on our existing suite of products
- Partner with regional teams to assess the effectiveness of scaled solutions supporting Meta’s global user base
- Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
- Drive end-to-end management of large-scale, transformative programs including supporting a broad scope of projects therein
Minimum Qualifications
- 3+ years of experience working in an Operations, Analytics, Product, Engineering, Consulting, Project Management or equivalent team
- 3+ years of experience initiating and driving projects to completion independently
- Experience leading process improvement projects across a dynamic and cross-functional landscape
- Experience working in, communicating with, and leading global cross-functional project teams
- Demonstrated experience navigating ambiguity and achieving outcomes in fast paced environments
- Ability to work with potentially graphic and objectionable content
Preferred Qualifications
- Graduate degree 3+ years of experience analyzing large datasets in SQL, Google Sheets or similar tools to evaluate operational health and identify areas of improvement
- Experience working in a technology company or consulting firm Meta builds technologies that help people connect, find communities, and grow businesses
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About Meta
$34.62/hour to $109,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
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