Drive the overall strategy for the ChinaFIG Salesclient franchise including coverage model, client targeting and financial goals
Proactively engage corporate bankers to optimize lending relationships and client returns through Payments wallet share growth
In-Depth understanding and robust Credit Skills in managing Financial Institutions segment with heavy involvement on the Balance Sheet committee, and Collaboration with the partners across Lines of Business.
Drive strategic account planning, aligning efforts with overall Payments business objectives including driving ESG and Innovation strategy for the FIG China franchise
Identify emerging challenges and provide strategic input to shape the Payments innovation/investment agenda by product and globally
Drive,manage and motivate the
Client/Customer Focus
Develop and implement clien engagement strategies that enhance customer satisfaction and loyalty. Tailor solutions to meet the unique needs of each client, ensuring a personalized and value-driven approach.
Drive the development of forward looking business plans and strategic call strategies for clients along with Payment sales, Corporate bankers and Institutional client managers globally
Identify and capitalize on new business opportunities, stay abreast of market trends and regulatory changes to anticipate client needs and adapt strategies accordingly
Drive a client centric coverage model, coordinating with Payment product partners, Corporate Bankers and Investment Bank/Institution Client Executives
Drive client mindshare and thought leadership around Payment Solutions and the forward innovation agenda through strategic marketing and client events
Serve as a senior focal point for strategic client discussions and escalations
Teamwork & Leadership
Manage a team of diverse Payments FIG Salesforce to high levels of performance and client satisfaction
Be an engaging regional leader and role model with inclusive behaviour and thought leadership
Proactively build and drive collaborative firm wide relationships within Payments and other relevant partners (Compliance, Global Financial Crimes Compliance, Risk, Legal, Business Compliance, Human Resources)
Set clear performance metrics and regularly assess the team’s progress towards achieving sales goals.
Market and showcase marquee FIG Sales deals and success stories to the Global Payments team
Proactively drive talent management holistically including business justified investments, mobility, and succession planning
Drive the Diversity & Inclusion agenda in Asia Pacific and achieve set people goals
Risk & Control
Ensure individual and team compliance with all applicable regulations and required trainings
Objectively represent client issues at monthly AML committee reviews as needed
Manage/meet the required regulatory deliverables for KYC including new business, remediation and renewal
Required qualifications, capabilities, and skills
Extensive experience in a similar role within financial services
Knowledge of transaction banking and sales is a must
Successful track record of driving new business development and senior relationship management
Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
Demonstrates a strong sense of urgency and commitment, as well as a strong business sense with a strategic, conceptual orientation
Demonstrated ability to lead and motivate people including coaching, recruiting and retaining
Exceptional interpersonal and communication skills, with the ability to build and maintain strong client relationships
Strong commercial judgment - excellent communication and influencing abilities in a fast-paced environment
Bachelor’s degree is required, Masters or MBA degree is preferred
Flexibility for regular travel, including globally