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Wix Support Engineer 
Ukraine, Kyiv 
901959428

03.09.2024
  1. Provide professional IT support to our employees remotely across different locations and time zones

  2. Monitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAs

  3. Manage equipment inventory from evaluation and purchase to maintenance and depreciation

  4. Work closely with suppliers, procurement teams and finance teams, and take ownership of the IT procurement process

  5. Manage the onboarding and offboarding processes, including for remote workers

  6. Manage and maintain A/V equipment

  7. Manage endpoint installations, upgrades and troubleshooting on Windows, MacOS and Linux