Capital One Manager Technical Writer- Capital One Software 

United States, Oregon 

900436848

• Review documentation for consistency across processes through application of standards and style guides

• Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership.

• Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions

• Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.)

• Conduct in-depth interviews with subject matter experts to fully understand the architecture or products

• Collaborate with engineers and architects on a daily basis to ensure documentation is kept up-to-date

• Rely upon metrics and other forms of data to understand the variation in utility of the content, and identify areas in need of review

• Maintain and continuously update content management system(s) of documentation

Basic Qualifications:

• Bachelor’s degree or military experience.

• At least 5 years of technical writing experience.

• At least 1 year of experience with Markdown and Git

Preferred Qualifications:

• 1+ year experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence.

• Ability to collaborate with developers to translate their content into easily understood documentation

• Experience writing in an Agile software development process

• Solid understanding of data management technologies and processes

• 7+ years of technical writing experience

• 1+ year experience with SDLC

• 3+ years experience in software development

• 1+ year experience in a financial services industry

• 3+ years experience working in an Agile environment