JPMorgan Associate Relationship Banker - Grand Ave Fort Thomas KY 

United States, Kentucky 

900301074

As a Client Tax Associate in the Indirect Tax Operations team, you will play a key role in managing system integration, performing UAT and providing user technical support to business areas affected by regulatory change. You should be a proactive and detail-orientated professional with strong analytical and problem-solving skills, a solid background in project management and systems integration, and the ability to collaborate effectively with diverse teams to promote compliance and deliver technical solutions. You will be working within a diverse, global team focused on supporting the bank’s expansion of e-invoicing and e-reporting regulatory compliance on an international scale.

Job Responsibilities

• Collaborate with Corporate Tax SMEs and an external vendor to define and refine technical specifications.
• Develop and maintain up-to-date Technical Specification Documentation (TSDs) for e-invoicing, ensuring accessibility for all stakeholders.
• Lead the communication of TSD guidance to business lines in partnership with Corporate Tax SMEs.
• Conduct training sessions and demo presentations on the e-invoicing platform for Line of Business (LOB) users.
• Guide LOB technology teams to identify and address data gaps, ensure compliance with TSD requirements during system builds and oversee successful execution of user acceptance testing (UAT).
• Oversee integration of e-invoicing systems for new country rollouts, including documentation, configuration and UAT execution.
• Collaborate with Corporate Technology teams to ensure secure access and compliance with the e-invoicing platforms.
• Provide operational oversight and post-live support, including help desk functions for LOB users.
• Maintain project and UAT documentation and prepare updates and/or reports for senior management and stakeholders, as required.
• Identify and mitigate potential risks, monitor risks, and escalate issues as needed.
• Monitor e-invoicing platform functionality and useability and propose system enhancements.

Required Qualifications, Skills and Capabilities

• Technical Documentation: Experience in updating and maintaining Technical Specifications Documents (TSDs) with technical writing skills to communicate complex concepts clearly.
• Systems Integration: Experience working with API’s, databases or systems configuration.
• Testing and UAT: Hands-on experience in User Acceptance Testing (UAT) with an ability to develop test cases, track issues an ensure compliance with technical specifications.
• Communication: Good presentation skills to conduct demos and training for end users.
• Collaboration : Proven ability to work effectively with vendors and cross-functional teams, including line of business product, operations and technology.
• Analytical Skills: Ability to analyse technical and operational challenges, interpret data trends, and develop solutions to enhance system performance and ensure regulatory compliance.
• Attention to Detail: Precision in maintaining records and documentation to ensure audit readiness.
• Controls Mindset: A focus on identifying risks, implementing preventative measures, and ensuring adherence to compliance standards.
• Problem-Solving: Proficiency in troubleshooting system issues and proposing enhancements.
• Adaptability: Flexibility to manage evolving requirements and unexpected challenges.
• Technical Proficiency: Proficiency in Microsoft Excel and PowerPoint, with experience in using business intelligence tools for data analysis and reporting.

Preferred Qualifications, Skills, and Capabilities

• At least 3 years of experience in project management, preferably within a financial services or consulting environment.
• Familiarity with billing systems and their functionality in relation to tax compliance.
• Experience working with indirect taxes, such as VAT, and familiarity with international e-invoicing regulations and compliance requirements.