JPMorgan Infrastructure Engineer III 

United States, Texas, Houston 

898968818

• Designs systems that can scale efficiently to handle increased load and demand. This includes capacity planning and performance optimization.
• Implements robust monitoring and observability practices to detect issues before they impact users. This includes setting up alerts, dashboards, and logging.
• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Executes conventional approaches to build or break down technical problems
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Manages incidents, performs root cause analysis, and implements post-mortem processes to learn from failures and prevent them in the future.
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills:

• Formal training or certification on Infrastructure Engineering concepts and 3+ years applied experience as Infrastructure Engineer in an enterprise environment, with experience in Data Protection, Storage, Compute, or Network.
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowlDrives the daily activities supporting the standard capacity process applicationsedge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Resolves most nuances and determines appropriate escalation path
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge