Citi Group Issue Management Office IMO Data C12 

Mexico, Mexico City 

898658760

Responsibilities:

• Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
• Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
• May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
• Implement solutions to improve effectiveness and results
• Ensure a culture of accountability, integrity and respect
• Works issues/projects as assigned to support improvements
• Identify and analyze escalated problems and provide guidance for resolution
• Negotiate solutions and acts as a liaison with internal and external clients
• Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
• Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
• Provides judgment based on analysis of factual information in complicated and unique situations
• Directly impacts the area through shared responsibility for delivery of end results
• Implement and develop controls to prevent risk within specialized business
• Analyzes and identifies risk and performs analytical reporting
• Acts as a consultant to the businesses regarding processes & controls
• Drives corrective actions
• Provides support to business activity owners and Third Party Risk and Control functions
• Coordinates and assists with onsite reviews
• Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of control and/or project experience
• High attention to detail and quality
• Demonstrated analytical and problem-solving skills.
• Effective planning and organizational skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven ability to make sound business decisions
• Experience in creating and implementing processes that result in improved business performance
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of vie
• Conversational English

• Bachelor’s/Universitydegree or equivalent experience
• Additional Job Description

High Softs skills required:

Conocimientos de Politica de Issues Management

Conocimientos de desarrollos tecnológicos

Trabajo en equipo

Comunicación efectiva

Excel básico

Ingles Avanzado

Time Type:

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