Citi Group P & R CSC Cash Operations 

Colombia, Antioquia, Medellín 

897864822

Responsibilities:

• Leading the team, covering staffing, operational, metrics, risk and controls activities.
• Process transactions over USD1MM acting as SME
• Ensure quality execution, performance improvement and development for the team.
• Supervise and maintain a motivated, engaged, committed and high performing team.
• Communicate and ensure the execution of the changes and new processes
• Operational support for ~17 countries and different processes (Cash Management related).
• BAU Monitoring, problem resolution, interacting and coordinating among internal areas
• Engage the team to create initiatives that can improve the daily operation.
• Works to reduce the common reprocessing issues between maker-checker with a system enhancement and training
• Taking the right decisions during the daily operation to ensure the compliance of the controls and the best customer services.
• Identifying, assessing, and reporting any issues or gaps to management in order to implement additional controls.
• Coordinate and ensure to cover the BAU in case of a Tampa’s contingency
• Participate in projects & Initiatives, their follow up and implementation
• Open to changes, flexibility and adaptability to shift rotation
• Working very close with the manager to achieve the business needs

Qualifications:

• At least 3 years of experience in operations team.
• Demonstrated management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• High level of professionalism, as well as high level of energy, enthusiasm and motivation
• Strong problem solving and analytical skills
• Ability to work in a constantly changing corporate environment, independently as well as on a team
• Ability to manage time efficiently, work on multiple projects and meet tight deadlines
• Highly focused, able to rapidly determine priorities and implement in consequence
• Team player that builds strong partnerships.
• Highly effective influencing skills.
• Sound decision making, while able to agreeably present another viewpoint
• Demonstrated ability to synthesize information, prioritize goals and drive results with a high sense of urgency.
• Promotes a culture of collaboration and teamwork across organizational boundaries

Education:

• Bachelor’s degree/University degree or equivalent experience

Time Type:

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