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Leadership:
Manage all aspects of the client relationship for highest standard of seller experience.Key job responsibilities1.Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root cause of performance and provide actionable plans (a. operational improvements, b. product development and c. process improvement).
2.Identify key business opportunities through Voice of Seller and data analysis and manage toward a growth plan.
3.Implement account management best practices and SOPs into the business development framework.
4.Drive seller growth and seller success on Amazon through selection growth, conversion enhancement, ads optimization and feature adoption etc.
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
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