Bachelor's degree in the field of Science, Technology, Engineering, Math or equivalent practical experience.
4 years of experience coding in a general purpose coding language or in system design, and troubleshooting and advocating for customers' needs, and triaging technical issues.
4 years of experience with two of the following: Web Tech, Data, Systems Admin, Machine Learning, AI.
Experience with Linux/Unix or Windows systems, from the kernel to the shell, file systems, and client-server protocols.
Ability to communicate in English and Mandarin fluently, to interact with different regional customers and stakeholders.
Preferred qualifications:
Experience working with any public cloud services and infrastructure.
Experience debugging complex workload issues across large-scale, multi-node environments.
Experience with exploratory kernel debugging and performance analysis of containerized systems.
Experience in Computer Networking (e.g., TCP/IP, Routing, Load balancing, etc.).