JPMorgan Client Tax Operations - Business Change Associate 

India, Maharashtra, Mumbai 

894937209

Job Summary:

As a Tax Business Change Associate within our global tax services team, you will be instrumental in managing and optimizing tax services data, ensuring the accuracy and integrity of client and tax entitlement information. You will be a key player in providing tax technical support for business-promoten change programs, aiding us in achieving our strategic objectives and enhancing our operational tax services. Leveraging your data analytical skills and deep understanding of our tax services, you will work with teams worldwide to promote significant change and innovation. You will take on the role of a ‘Citizen Developer’, leading the Intelligent Automation agenda, and delivering low-code process improvements that enhance our operations. This role offers you the opportunity to make a real impact, influence technology enhancements, and be part of a team that values innovation and growth on a global scale.

Job Responsibilities

• Provide technical support for strategic business change and data engineering programs.
• Lead proactive enhancements of tax services and data through Intelligent Automation solutions.
• Promote and implement improved operating procedures and robust data controls.
• Analyze and present business-critical data elements to team members and stakeholders.
• Collaborate with colleagues in Client Tax Operations, Product Development, Product Management, and Technology partners across various global locations.
• Conduct root-cause analysis of recurring data or procedural issues.
• Identify, escalate, and participate in the resolution of risk incidents.
• Actively support utility and site people agenda and wellbeing initiatives.

Required qualifications, capabilities, and skills

• Demonstrated knowledge of operational tax or data analytics within financial services, specifically in global custody or investment banking.
• Data visualization experience turning raw data into Tableau Dashboards
• Proven ability to articulate ideas, concepts, and procedural changes to clients and stakeholders, showcasing process improvement experience.
• Successful internal and external communication and problem-solving experience.
• Proven experience in environments where risk awareness and accuracy are critical within strict deadlines.

Preferred qualifications, capabilities, and skills

• Strong technical mindset with experience in Advanced MS Excel, Low Code applications such as Alteryx and Python (preferred)