Wells Fargo Mortgage Underwriting Associate Manager AVP 

Philippines, Maypajo 

893877429

Department Overview:

• Wells Fargo US Home Lending is on a mission to help more individuals and families, especially in minority communities achieve the dream of homeownership. As we enter an exciting growth phase, we’re building a powerhouse team in Manila to be part of our pioneer workforce to deliver exceptional service, drive innovation, and shape the future of Home Lending Operations in the Philippines.

About this role:

• Wells Fargo is seeking to hire a Mortgage Underwriting Associate Manager, internally known in the organization as Business Accountability Associate Manager .
• The role

In this role, you will:

• Supervise coordinators in performance of less complex tasks and processes to ensure timely completion, quality, and compliance of assigned work
• Identify opportunities for process improvement, risk management, and control opportunities
• Make day-to-day supervisory and tactical decisions and resolve issues related to team supervision, work allocation, and daily operations under direction of senior management; leverage interpretation of existing policies, procedures, and compliance requirements
• Collaborate with and consult with peers, colleagues, and mid-level managers
• Manage allocation of people and financial resources for aligned department or business group
• Be responsible for selection, evaluation, and development of staff

Required Qualifications:

• 2+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of leadership experience

Desired Qualifications:

• Experience in Business Execution, Implementation, Strategic Planning, or equivalent
• 6+ years of overall experience with at least 3+ years of previous experience within US residential mortgage underwriting environment, managing varied workflows.
• 2+ years of team leadership or management experience
• NMLS Safe Act Mortgage Loan Originator (MLO) License, a strong advantage but not required
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Strong stakeholder management and stateside partnership skills
• College graduate, preferred

Job Expectations:

• The candidate must be willing to work within US hours or night shift
• The candidate must be amenable to work on hybrid set-up (3x2), Mckinley Hills, Taguig
• Supervise a team in underwriting tasks and processes to ensure timely completion, quality, and compliance for the business
• Mitigate risk development within the operations of work groups and functional areas
• Make day to day supervisory decisions and, under the direction of management, resolve issues for procedure administration and adherence, systems or change initiatives, business continuity planning, reporting and research, project funding, quality management, communications, financial control, and internal processing of colleagues
• Leverage interpretation of policies, procedures, or compliance requirements for the business group
• Deep knowledge and understanding of mortgage and/or home equity processes
• In-depth understanding of end-to-end Home Lending Operations: origination, processing, underwriting, closing and funding
• Demonstrated knowledge/background in underwriting including credit scoring, credit systems, credit bureaus, and judgmental decisioning processes
• Proactively engage with internal bank stakeholders, third parties, settlement agents via telephone to gather necessary information, documentation, clarify information & resolve underwriting conditions
• Ability to conduct clear and customer centric telephone conversations to explain underwriting decisions, documentation requirements and next steps in the mortgage process
• Maintain accurate call logs, documenting key points and outcomes of the telephonic conversations for audit purposes
• Collaborate cross functionally with Processing, closing & Sales teams for seamless communication and customer satisfaction

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Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.