Uber Sr Cloud Reliability Engineer Platform Engineering 

United States, West Virginia 

893144337

What you will do

• Incident Management & Response: Lead cloud incident management efforts, ensuring rapid detection, triage, and resolution across all cloud platforms.
• Root Cause Analysis & SLA Compliance: Evolve key process to ensure cloud incident RCAs are completed within the agreed Service Level Agreements, track all action items, and drive continuous improvement in cloud reliability.
• Monitoring & Automation: Unify automated monitoring, alerting mechanisms, and centralized incident logging to improve detection and response times.
• Reporting & Insights: Develop targeted reporting to provide directly relevant cloud reliability insights.
• Continuous Improvement: Identify patterns in incidents, optimize response playbooks, and enhance incident management frameworks for ongoing operational resilience.

Basic Qualifications

• 5+ years of experience in cloud incident management, SRE, or operations
• Expertise in a multi-cloud environments
• Experience with incident detection, response, and RCA processes
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Certifications in cloud platforms
• Hands-on experience with incident escalation procedures and service recovery plans.
• Experience with automated logging and forensic analysis tools
• Familiarity with SLAs, compliance, and audit processes
• Prior experience working in a highly scalable global organization

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .