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Cisco Customer Success Architect Switzerland, Bern, Bern 891682972
09.09.2025
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Your Impact
- Help our customers be successful with Hypershield and Cisco Nexus Smart Switches
- Engage with assigned customer accounts to accelerate their value realization by assisting in the deployment of Nexus Smart Switches and Hypershield into customer networks
- Build deep technical relationships with key customer team members and be a trusted advisor
- Conduct workshops for customers on new and existing product capabilities
- Bring your customer's proven experience to collaborate with engineering and support teams to unblock customer issues
- Help create workshops, training material, reference architectures, product documentation, and any relevant artifacts that would help us provide additional value to our customers, deepen their understanding of our technology, and run the most reliably in production
- 3+ years of experience configuring and managing Cisco Nexus switches running NX-OS (preferred) or Cisco devices running IOS-XE/XR (alternately, 5+ years of experience configuring and managing networking infrastructure from another major vendor)
- 3+ years of experience with Linux
- 1+ years of experience with at least one major cloud provider (AWS, Azure, or GCP)
- 1+ years of experience securing operating system (OS) instances, applications, and/or distributed systems
- Knowledge of standard methodologies for operating systems security and their application in cloud-native technologies and environments
- Evidence of direct experience using network troubleshooting tools, including but not limited to packet capture and analysis utilities
- Proven familiarity with tools and technologies for automating repetitive tasks
- Experience with designing and implementing security solutions across multiple platforms
- A solid understanding of the pillars of observability
- Prior experience working with and supporting open source software (OSS)
- Ability to provide well-structured reasoning and insights about various cloud-native technologies and security frameworks
- Demonstrated ability to make informed recommendations based on technical and business needs
- Possessing CCNP Data Center, CCNP Enterprise, DevNet Professional, CCIE Data Center, CCIE Enterprise, or DevNet Expert certifications will be a key advantage.
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