Western Digital Professional Information Technology -IT 

India, Karnataka, Bengaluru 

89158116

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Key Responsibilities:

• Develop and implement global HAM policies, processes, and standards in alignment with ITIL best practices.
• Maintain an accurate and up-to-date inventory of all hardware assets (desktops, laptops ,Network and Servers etc.).
• Manage the entire IT asset lifecycle activities from procurement to disposal.
• Monitor hardware asset performance, utilization, warranty status, and maintenance contracts.
• Provide data-driven insights and reports to support decision-making regarding refresh cycles, Cost analysis, Finance planning and budgeting related to IT Assets.
• Conducting regular asset audits to identify discrepancies and address compliance concerns.
• Supervise regional asset coordinators or analysts to ensure consistent HAM practices globally.
• Manage vendor relationships and service level agreements (SLAs) related to hardware assets.
• Analyzing asset usage data to identify opportunities for cost reduction and asset optimization.
• Optimize IT asset utilization and reduce costs through effective tracking and reallocation.
• Identify opportunities for improving the efficiency of the processes, driving automated and standardized solutions.
• Monitor Purchase Order housekeeping in cooperation with the Requestor and run Monthly reports.
• Managing relationships with vendors to address asset -related issues and endure timely support.

Education:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

Experience:

• 4+ years in IT Asset Management(HAM), CMDB administration & overall 6 to 9 years of experience in IT Operations.
• Hands-on experience with ITAM/CMDB tools (e.g., ServiceNow) and strong Excel Knowledge and Basic BI.
• Familiarity with ITIL processes (ITIL certification is a plus).
• Proficient in creating and automating reports and Dashboards.
• Experienced in handling multi regional teams and training onsite engineers.

Technical Skills:

• Strong understanding of hardware/software asset lifecycle management.
• Strong knowledge of asset cost , classes and risk management.

Soft Skills:

• Excellent written and verbal communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a focus on data accuracy.