JPMorgan Client Implementation_Team Leader 

India, Karnataka, Bengaluru 

891058486

The CBCO group is seeking an Implementation Specialist that will work closely with our business partners and be responsible for coordinating all aspects for Commercial Card Implementation. The team lead will handle additional responsibilities add on to BAU.

Job Responsibilities:

• Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
• Exhibit ownership of on-boarding experience and client satisfaction
• Ownership of internal communication and status updates
• Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
• Demonstrate creative problem solving and solid judgment/decision making
• Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements

Required Qualifications, Skills and Capabilities:

• Bachelor's Degree
• 4 years of experience