Salesforce Pre-Sales Technical Architect - SMB EMEA 

Ireland, Dublin 

889874312

Job Category

Job Details

Your Impact - Responsibilities

• Work with EMEA SMB customers in close collaboration with our sales and solution engineering teams, to solve a wide variety of technical challenges using the whole portfolio of Salesforce solutions.
• Develop relationships, and act as a trusted advisor to CIO/CTO/CISO and their teams, as they integrate Salesforce into their technology strategy, guiding them towards long-term success.
• Understand customer’s needs and establish Salesforce’s product as the best solution that addresses the technical and business requirements.
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with platform capabilities, hosting infrastructure, security and integration capabilities.
• Conduct architecture and technical workshops, providing actionable technical recommendations that are aligned with the client’s business objectives.
• Handle customer technical due diligence and risk management processes.
• Translate business requirements into solution architectures and roadmaps that best leverage the Salesforce platform and products with a successful implementation and adoption in mind
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.
• Lead our SMB Technical Architect Community to enable less technical solutions colleagues and act as a multiplier.
• Work closely with a variety of stakeholders e.g. alliances, sales programs, product & product marketing, etc. to develop and execute internal and external programs and initiatives.
• Attain quarterly and annual objectives assigned by management.
• Mentor, teach and guide more junior and less technical team members within the ESMB Solution Engineering organisation but also the Account Executive teams.

Baseline Requirements:

• Minimum 5 years working experience in a solution engineering role or a technical architect role or over 4 years experience in a SME/SMB or tech start up operations, consulting, implementation management, pre sales or solution engineering role
• Ability to understand business & IT department requirements, translating those business needs into a compelling solution, and presenting your recommendations to executive, technical, and business audiences.
• Deep knowledge of enterprise software applications and their delivery, including several of the following:
  • Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
  • Database and data management fundamentals
  • Web and mobile application development and architecture
  • Application lifecycle management
  • Integration principles and tools
  • Enterprise data management tools and methods
  • Process orchestration
  • Principles of network, application, and information security
• Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, etc.
• Strong oral, written, presentation, and interpersonal communication and relationship skills.
• Strategic thinker, thought leadership and comfort communicating with executive audiences.
• Excellent time management skills and the ability to support multiple, concurrent projects.
• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
• Willing and able to travel occasionally.
• Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience.

Preferred Requirements:

• Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
• Understanding of risk mitigation, compliance and security.
• Experience with design thinking, persona-based discovery or other innovation techniques.
• Industry experience in a specific field, vertical or market segment is helpful.
• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges

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