Citi Group KYC Operations Lead Analyst VP 

United States, Florida, Jacksonville 

889471359

Responsibilities:

• Serve as primary point of contact for technology and business teams representing our operations execution teams to enrich and improve our platform

• Assist with assessing documentation requirements for new capabilities and initiatives targeted to reduce complexity and improve the ability for our teams to identify risks

• Review and evaluate operational performance metrics to determine where critical opportunities are to create efficiencies and improve client experience

• Coordinate with stakeholders across operations and technology to develop new concepts

• Create business cases and champion new ideas on behalf of financial crimes operations

• Has the ability to operate with a limited level of direct supervision

• Can exercise independence of judgement and autonomy.

• Represents subject matter experts on senior stakeholders and /or other team members

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in project management and or product ownership

• Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

• Collaborate with subject matter experts and process owners across Financial Crimes to assess process opportunities and failure points
• Lead activities to assess existing processes, and leverage process improvement frameworks and tools to identify improvement opportunities
• Work with Sponsors to build business case and benefit assessment, and to determine key success metrics
• Provide thought leadership on reengineering, process and communication simplification with the goal of continuous improvement and optimization

Anticipated Posting Close Date:

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