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The ideal candidate for the role:
Should be able to work in a high touch, high volume environment while exhibiting strengths in the following areas: excellent communication, judgment, and client focus, fast learning, and ability to multitask at a high capacity in an adaptive environment
Operates with minimal supervision and exercises professional judgment in making decisions that impact user experience
Establishes and maintains a high-level of credibility with cross-functional stakeholders
Human Centered
You will align product strategy around clear customer-backed themes and patterns to drive alignment between stakeholders
You will lead a team in identifying and prioritizing roadmap founded in customer needs; recognizes when customer needs are not being met and advocates for evolving approach
You will influence cross-organizational stakeholders to align on the right customer-focused solutions
Business Focused
You will build product strategies and roadmaps for your areas independently, balancing priorities based on impact and risk
You will understand and proactively address the cascading impacts of the roadmap inside and outside the organization, including broader business and enterprise context, financial impacts, and all facets of risk management
You will identify opportunities to innovate for new sources of business value that can be supported by a platform, feature or capability
Technology Driven
Inspires teams to deeply understand technology opportunities to increase velocity of new features and capabilities
Fosters active partnership with architecture to drive target state; challenges existing principles to drive better macro outcomes
Leads horizontally across the value chain to ensure effective monitoring and controls are in place
Transformational Leadership
Defines an iterative vision backed product agenda that solves diverse customer problems and delivers business outcomes
Works in multiple problem spaces and can appropriately prioritize problems / build a roadmap to maximize impact
Articulates how products will interact with the larger product portfolio and business initiatives
Leads with future focus and pushes back on narrow perspectives such as “it’s always been done that way”
What makes a great fit:
Passionate & Customer Focus: You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Grit: You love starting from nothing. You know how to take on a challenge and find creative solutions to getting it done even when it's hard. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer: You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally a team to work with you.
Continuous learner: Even if you don’t know the answer today, you are willing to learn the answer for tomorrow. You are not afraid to spend the day learning, asking questions, and digging deep.
Best Partner: We do not expect you to be an expert at everything but we do expect you to know who to turn to for the right answer to the question
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years of product management experience or at least 1 years of experience in agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering
1+ years of experience with Payments Industry (particularly transaction data) ideal
5+ years of experience in Agile product management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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