JPMorgan Site Reliability Engineer III 

United Kingdom, Scotland 

88757215

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and advanced applied experience
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Groovy, Python, Java/Spring Boot, and .Net
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Experience in Legal specific application Spend Management systems like ELM Passport or iManage
• Experience in observability: white & black box monitoring, Define and Implement SLI, SLO, and Error Budget Policy. SLO Alerting, and telemetry collection using tools such as Grafana, Dynatrace, AppDynamics, Prometheus, Datadog, Splunk, Cloud technologies (Private and Public Cloud)
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Troubleshoot issues and manage incidents to resolution, including a post incident RCA and identify preventative action items, Identify and reduce Toil in the environment
• Experience with Dynatrace, FiTest