Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Apple Senior Manager Quality Operations 
United States, Texas, Austin 
88613134

Yesterday
Description
The Senior Manager, Quality Operations will lead efforts to centralize and scale operations quality, driving operational efficiencies and fostering innovation.Quality validation and metrics: Own end-to-end quality validation, establish key performance indicators, and ensure alignment with organizational standards and objectives.
Minimum Qualifications
  • 10+ years of experience in quality management, operations, or a related field, with a proven track record of leading process improvement and operational transformation initiatives.
  • 7+ years of people management experience, including building and scaling teams or leading teams through change and 3+ years managing managers and/or leads
  • Strong analytical skills, with experience defining and tracking metrics to measure operational performance and quality outcomes.
  • Strong influencing and relationship-building skills, with a track record of aligning partners across teams and organizational levels.
Preferred Qualifications
  • 10+ years of experience in quality management, including expertise in QA methodologies, quality validation, and automation technologies (e.g., scripting, low-code platforms, and AI-driven tools).
  • Proven experience leading large-scale re-org initiatives, including centralizing teams and streamlining workflows.
  • 3+ years of vendor management experience, with the ability to scale flexible workforce programs and maintain quality outcomes.
  • Demonstrated success in leading change management efforts and driving adoption of new processes and technologies.
  • Bachelor’s degree in a related field (e.g., Business, Operations, Computer Science, or Quality Management); advanced degree (MBA or equivalent) preferred.
  • Flexibility to travel up to 20% of the time to collaborate with cross-functional teams and vendor partners.
Additional Requirements
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.