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Apple Production Services Engineer Apple Engineering 
United States, California 
885329436

05.09.2024
Description
After hours and weekend monitoring, triage and escalation management of various media assets.
Minimum Qualifications
  • Experience diagnosing technical issues
  • Knowledge of process management, metrics and KPIs
  • Familiar with digital media files and content
  • Familiar with video playback technologies, Digital Rights Management, HTTP Live Streaming, video acquisition and distribution, monitoring and reporting
  • Knowledge of video ecosystem: delivery and processing of large scale VOD and EST video and audio
  • Excellent interpersonal skills, ability to understand technical concepts and connect with non-technical customers
  • Bachelor’s degree, or 4 years equivalent work experience
  • **This role will require after-hours and weekend support**
Preferred Qualifications
  • Familiar with broadcast transport technologies
  • Familiar with livestream ad-insertion technologies
  • Familiar with live broadcast environments and operational workflow for high profile event productions.
  • Experience with SQL, XML
  • Comfortable with command line tools (chmod, curl, grep, ssh, scp)
  • Experience working with observability tools (Grafana, Kibana, DataDog)
  • Experience with Java programming, scripting
Pay & Benefits
  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $129,600 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.