Citi Group Mainframe Ops Tech Analyst - Officer Hybrid 

United States, Texas, Irving 

88530851

The Mainframe Ops Tech Analyst role is responsible for providing technical support for Citibank’s North America Command Centers, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure.

Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priority

Responsibilities:

• Resolve moderately complex problems/projects through analysis, technical experience, and precedents; provide analysis for more complex issues, escalating as appropriate

• Participate in testing activities, including the creation and execution of basic test scripts and evaluating results for possible enhancements

• Complete control activities (risk, self-assessment, COB, audit, etc.) and makes recommendations for enhancements

• Collect and organize requirements for hardware acquisition and deployment activities

• Gather, compile and synthesize information regarding technology processes or systems; create and prepare reports

• Assist in systems implementation/enhancements and post implementation activities

• Reach solutions through technical experience and precedents

• Exchange ideas and information in a concise and clear manner

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Experience in any/some of the following technologies:

• DB2 z/OS
• IMS
• IDMS
• IBM InfoShpere Replication Server
• eNets’s RRDF
• IBM's Infosphere Data Replication for VSAM z/OS
• CA DB2 Tools
• IBM DB2 Utilities
• SMP/E
• DB2 Connect
• DB2 Client
• DB2 Analytics Accelerator
• Oracle Database on z/Linux
• Oracle Enterprise Manager
• Guardium
• Db2 running on z/Linux
• Oracle Golden Gate
• z/OS
• z/Linux/

Qualifications:

• 2+ years of experience in a Technology Infrastructure role (education/professional) with demonstrated knowledge of operational process change and improvement

• Effective written and verbal communication skills

• Effective analytic/diagnostic skills

• Ability to communicate technical concepts to non-technical audience

• Ability to work with virtual and in-person teams, and work under pressure or to a deadline

Education:

• Bachelor’s/University degree or equivalent experience

Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

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