Philips System Support Intern 

China, Jiangsu, Suzhou City 

883115115

System Support Intern

• Understand the application system architecture of the enterprise (e.g. SAP \ Salesforce).
• Have a whole view of Philips Service Delivery business process.
• Collaborate and communicate with cross-functional teams to achieve success.
• Digital and automation skill learning and practice opportunity.

You are responsible for

• Maintain the user profile for all of customer service system applications.

• Monitor the system performance and clean all of system interface error log daily.
• For some unexpected system issue, raise the system issue request to global IT and tracking it.
• Standardization and Documentation of daily work operation procedures.

• Other ad-hoc job assigned by line manager should be completed with accuracy in time.
• Working time: Minimum 3 days a week, preferably 4 days.

You are a part of

• The SSD after-sales management team adheres to "customer first" and aims to provide customers with the highest quality service through high-quality and efficient cooperation with BMF, technical and other related teams

To succeed in this role, you should have the following skills and experience

• Education: Bachelor’s degree.
• Good at English reading and writing, listening and speaking are preferred (CET 4 and above).
• Familiar with Microsoft office suite.
• Good teamwork spirit and communication skills.
• Honest, dedicated and patient.

In return, we offer you

A path towards your most rewarding career with high level of autonomy. We welcome you to a challenging, innovative environment with great opportunities for you to explore.