System Support Intern
In this role, you have the opportunity to
- Understand the application system architecture of the enterprise (e.g. SAP \ Salesforce).
- Have a whole view of Philips Service Delivery business process.
- Collaborate and communicate with cross-functional teams to achieve success.
- Digital and automation skill learning and practice opportunity.
You are responsible for
- Maintain the user profile for all of customer service system applications.
- Monitor the system performance and clean all of system interface error log daily.
- For some unexpected system issue, raise the system issue request to global IT and tracking it.
- Standardization and Documentation of daily work operation procedures.
- Other ad-hoc job assigned by line manager should be completed with accuracy in time.
- Working time: Minimum 3 days a week, preferably 4 days.
You are a part of
- The SSD after-sales management team adheres to "customer first" and aims to provide customers with the highest quality service through high-quality and efficient cooperation with BMF, technical and other related teams
To succeed in this role, you should have the following skills and experience
- Education: Bachelor’s degree.
- Good at English reading and writing, listening and speaking are preferred (CET 4 and above).
- Familiar with Microsoft office suite.
- Good teamwork spirit and communication skills.
- Honest, dedicated and patient.
In return, we offer you
A path towards your most rewarding career with high level of autonomy. We welcome you to a challenging, innovative environment with great opportunities for you to explore.