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What You’ll Do:
Work on a high-performing team of motivated, passionate individuals who love what they do
Receive, track, triage, research, and respond to client account inquiries via our online client portal, as well as over email and phone
Provide timely, professional, and courteous customer service to our clients
Coding and posting of demo invoices into our publishing system
Provide user access and support for SCORE, our client website
Assist the department during royalty distributions
General department assistance and additional projects as needed
Who You Are:
A college student with a desire to learn more about Music Publishing
An interest in the Administration side of the business
A willingness to work with numbers and technology
Excellent written and verbal communication skills
Ability and willingness to correspond with creative clients and professionals via various methods, including phone calls
Ability to maintain a positive and professional attitude while working in a "customer service" position
Desire to learn and master new software, technology, and processes
What We Give You:
You join an inclusive, collaborative, and global community where you’ll have the opportunity to fuel the creative journey
A modern office environment designed to foster productivity, creativity, and teamwork
We invest in your professional growth & development
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